We live in the video age, yet most software help is text based.


Most people prefer to see how a function works, not read about it. And if you aren’t up to speed with software jargon, then text based help doesn’t help much at all! This is why we tend to ask a friend or colleague for help with software issues.

Mhelp is like a friend who knows every single function of your software program. Mhelp’s combination of video-clip instructional format with voice-over and supporting text shows you exactly what you need to know - which menu to open, which buttons to click - right before your eyes.


Mhelp Features & Benefits

Universal & Global: Our objective when developing the Mhelp GUI solution has been to create a help solution that is fully global, seamlessly crossing language barriers and enhances the comprehension of the help subject matter.

Application Sociability: Mhelp can work with any software application. Mhelp is embedded into the host software to work seamlessly and provide users with a faster, more accurate and more flexible method of finding the features and answers they want.

Drive More Value: Mhelp’s solution greatly improves the users “self-help” experience, creating greater efficiency as well as encouraging them to experiment more with their software.

Better Productivity: <2min video-clips - Users quickly find “what they need – when they need it” - all at their desk

Control Costs: Dramatically reduce learning time & costs when compared to traditional training methods.

Lessen the Burdon: Mhelp also drastically reduces Helpdesk burdon as users become more “self help” oriented.

Learn More: To download our Mhelp Product Brochure click here


The “Mhelp Sweet Spot”

No other learning or help solution provides similar range of use or flexibility.

Mhelp does not replace traditional help or support functions, the Mhelp solution simply sits across these functions and provides a “self help supporting option” for users who want to find answer or application feature they are looking for - to save time. Mhelp video clips run for a maximum of 2 minutes and are instantly streamed to the user’s Mhelp GUI providing

 
 

Mhelp sits across all traditional help methods by augmenting traditional eLearning, helpdesk and peer support functions – Mhelp provides a flexible choice when help is required.

     
 

 

 
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